A dedicated 24/7/365 Network Operations Centre (NOC) based in the UK and Kuala Lumpur.

From our NOC, we have full visibility and control to monitor and manage your network environment, ensuring that potential problems are detected and resolved before you know anything is wrong. This includes:

Third-party Management

Trend Analysis & Diagnosis

Proactively Alerts & Escalations

Automation of Repetitive Tasks

Patch & Change Management

Automated Network Mapping & Exportation

Asset & Endpoint Management

Resolving Reoccurring Client Incidents’

Utilising the ITIL Framework for IT Service Management

Significantly Enhance Your IT Infrastructure

The Network Operations Centre delivers a significant uplift in security levels by providing an effective platform to perform backups, infrastructure restores and fully documented reviews.

Utilising the ITIL Framework, AirIT.X has purposefully built the Network Operations Centre to tackle any problem head-on. Our dedicated team of experts are able to aid faster decision-making through 24/7 proactive monitoring of your infrastructure. By demanding real-time, mission-critical information that’s managed methodically, our team provides only the best results.

The Line of Defence for all Network Failures

Proactive 24/7 Support & Network Monitoring

Advanced Incident Detection & Recording

Incident Ownership, Tracking & Communication

Incident Analysis and Diagnosis & Closure

Resolution and Recovery

Alert Classification

Community Action Decorum Testimonial

Air IT is always attentive and supportive to Community Action Dacorum’s needs as a charity with limited funds. For example, Air IT is flexible and accommodating, allowing us to take a piecemeal approach to our projects. Having access to the Air IT Service Hub is very useful, too, because it lets me manage and track support requests.

The helpdesk is amazing, helpful and personable, taking into consideration that our employees are of all ages and skills. Air IT always listens.

We have even recommended Air IT to other charities.

Community Action Dacorum
Harlequins Testimonial

As a professional rugby union club, we needed a flexible and reliable IT partner who, especially for commercial reasons, could deliver security, connectivity solutions and IT support. We also needed a solution that tailored to our match days with onsite IT support as well as setting up remote working.

Air IT continues to meet our needs with a tailored IT service, broad knowledge about our internal systems and their relevant technical knowledge and experience to manage any issues that may arise. We’re also particularly pleased with Air IT’s on-site support. Air IT is so invested in our organisation, it has helped how we do things here at Harlequins.

Our relationship with Air IT works very well because we trust them.

Harlequins F.C
Molineux Stadium

For almost two decades, Air IT has provided exceptional service to Wolves and have been involved in our largest projects.

Wolves and Air IT share the same core values and we consider them part of the Wolves family – I couldn’t think of a better company to partner with.

Wolverhampton Wanderers F.C
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