As a part of the Service Delivery team, you will have a strong and collaborative team around you, and you will be encouraged to grow your skills and learn more about the varied environments and technologies you will be supporting.
You will need to proactively ensure that all clients experience continual exceptional service and that all support is performed with minimal business impact on the customer within the agreed service levels.
As an IT Engineer, your time will be split between remote working and our office based in Arnhem but may be required to travel to customer sites in Holland to provide onsite support. This is a varied role where you will be dealing with a variety of customers both remotely and onsite troubleshooting their systems which can have varying setups.
Personal / Technical Specification:
- Dutch-speaking to a conversational level
- Troubleshooting and helpdesk experience
- Technical solution delivery
- Office 365
- Servers / VMWare / DNS
- MS Azure
- Active Directory
Employee Benefits
- Ongoing comprehensive training plan available
- Free wellbeing services and health benefits
- Variety of offers and discounts via Paycare & Perkbox
- 25 days holiday + including bank holidays